Intel ARC B570 #2551

Closed
opened 2026-11-11 22:59:17 +00:00 by jcberry13 · 1 comment
jcberry13 commented 2026-11-11 22:59:17 +00:00 (Migrated from github.com)

Hookshot version

v2.1.0

What kind of problem

Crash, freeze or black screen

What happened

ARC B570 10gb latest driver
Core i5 10400f
24gb DDR4 3200
SSD
windows 11 latest update.

Shader loading is really slow, game loads, main menu looks good, 60fps, the issue is, if load a game it automatically crashes, if i start a new game, the first cutscene/intro looks good but when it ends it crashes, log at the end says "FATAL: the GPU device was lost (VK_ERROR_DEVICE_LOST)"

Where in the game

right after intro cutscene

How often

Every time

Graphics card and driver version

ARC B570 10gb

CPU, RAM and operating system

Core i5 10400f, 24gb DDR4 3200mhz

Changes from the defaults

No response

Other software hooked into the game

No, nothing hooked in

hookshot_log.txt

hookshot_log.txt

Screenshots or video

No response

Before you send it

  • I'm on the newest release, or the problem is still there on it.
  • I searched the open issues for this problem.
  • I'm not attaching game files, keys, hookshot.exe, the .bin caches or saves.
### Hookshot version v2.1.0 ### What kind of problem Crash, freeze or black screen ### What happened ARC B570 10gb latest driver Core i5 10400f 24gb DDR4 3200 SSD windows 11 latest update. Shader loading is really slow, game loads, main menu looks good, 60fps, the issue is, if load a game it automatically crashes, if i start a new game, the first cutscene/intro looks good but when it ends it crashes, log at the end says "FATAL: the GPU device was lost (VK_ERROR_DEVICE_LOST)" ### Where in the game right after intro cutscene ### How often Every time ### Graphics card and driver version ARC B570 10gb ### CPU, RAM and operating system Core i5 10400f, 24gb DDR4 3200mhz ### Changes from the defaults _No response_ ### Other software hooked into the game No, nothing hooked in ### hookshot_log.txt [hookshot_log.txt](https://github.com/user-attachments/files/34719311/hookshot_log.txt) ### Screenshots or video _No response_ ### Before you send it - [x] I'm on the newest release, or the problem is still there on it. - [x] I searched the open issues for this problem. - [x] I'm not attaching game files, keys, hookshot.exe, the .bin caches or saves.
NotRexed commented 2026-11-12 03:07:52 +00:00 (Migrated from github.com)

Thanks for the report. Reports of the same kind are collected in #999, which lists this one with your details and links back here, so one fix closes them together. Follow #999 for the fix and add new details there (or here). If this turns out to be separate it will be reopened.

Thanks for the report. Reports of the same kind are collected in #999, which lists this one with your details and links back here, so one fix closes them together. Follow #999 for the fix and add new details there (or here). If this turns out to be separate it will be reopened.
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Reference
MagicBeanDev/Hookshot#2551
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